"Like Having Three Lawyers" - Solo Personal Injury Lawyer Saves $1,000 and Weeks of Time Per Case with Supio AI

KEY WINS WITH SUPIO

The Challenge - Drowning in Documents

For personal injury attorneys like Christopher Welsh, document management isn't just an administrative challenge - it's a critical factor in case outcomes and client well-being.

Document Overload

• 5,000-10,000+ pages of medical records per typical case
• Multiple defendants each subpoenaing duplicate records with occasional critical differences
• Requirement to review all client medical history to prevent surprises in litigation

Previous Approaches Failed

• Hired nurses to create medical chronologies
• Used lay staff for document organization
• Tried early AI solutions with prohibitive page-count pricing models

"It was kind of a mess. We've hired nurses to do medical chronologies. We've had lay people do them. We've tried all kinds of different things."

Time Constraints

• Full days blocked out for deposition preparation
• Limited capacity to handle case volume
• Staff struggled to understand complex case requirements

"It used to be like you'd get ready for a deposition, like, okay, I gotta block out the day, or maybe it's two days."

Cost Concerns

• Expensive expert reviews of voluminous records
• Previous AI solutions charged by page: "Sometimes twice what you thought you were going to get charged"
• Resources wasted on non-viable cases

The Solution: Supio Transforms Document Management

Welsh discovered Supio AI in late 2023, immediately recognizing its potential to transform his practice. Unlike previous solutions, Supio offered unlimited document processing without page-count restrictions.

Unlimited Document Processing

• No page-count restrictions
• Ability to continuously add new documents as litigation evolves
• Support for diverse document types (medical records, deposition transcripts, expert testimony)

"When I found Supio, that was a big, attractive thing to me. Not only the page count—there isn't a page count—but when you get into litigation, you can just keep sending more and more information."

Natural Language Interaction

• Ask questions directly about case documentation in plain English
• Extract specific information across thousands of pages instantly
• Uncover connections and patterns across documents

"You can ask all kinds of questions... 'Did Mr. Johnson ever complain of any neck pain? Ever.' And it'll pull that information. And that's pretty powerful."

Implementation Strategy

• Initial Phase: Medical malpractice and nursing home case vetting
• Second Phase: Litigation support and deposition preparation
• Current Development: Discovery response preparation
• Staff Adoption: Gradual integration into workflow

The Results: Measurable Transformation

Time Savings

BEFORE: 1-2 full days to prepare for depositions
AFTER: Information retrieved in seconds

"Supio allows you to gather that information that you need to prepare for your deposition... sometimes it takes, you know, like five seconds. I mean, it's amazing."

Cost Reduction

BEFORE: Full expert review of all documentation
AFTER: $500-1,000 saved per case in expert review costs

‘"You're able to use Supio to put together a package of information. The summary, you can, you know, the condensed summary. And you can focus specifically on the issues that involve the alleged malpractice."

Resource Multiplication

BEFORE: Solo practitioner limitations
AFTER: Equivalent capacity of multiple attorneys

"I feel like it's like we have three lawyers working for us now with Supio."

Enhanced Client Relationships

BEFORE: Limited time for client interaction
AFTER: More personal attention and thorough preparation

“The client says, 'wow, you took all the time to figure that out. I've completely forgot about that.'"

Case Assessment Efficiency

BEFORE: Lengthy review process to determine case viability
AFTER: Rapid identification of meritorious cases

"Based upon getting a lot of information right away, it's helped my experts identify things that we needed to know to be able to determine that it was a viable case, which saved a ton of money."

Competitive Advantage Through Supio Adoption

Welsh recognizes that embracing AI isn't optional for forward-thinking legal practices:

"If you are going to be reluctant to embrace AI, I think you're going to be left way behind the curve. It's not going away. And again, it's a tool that you need in your toolbox."

While maintaining a measured perspective on the technology's role:

"I don't think it's a substitute... I can't just rely on it. It's a tool in the toolbox. But it's a tool you better have in your toolbox."

The rapid evolution of the platform suggests even greater future value:

"I've only been with Supio for a short period of time and it seems like every month they're rolling out new stuff... If you were asking me these questions a year from now, I probably would have a lot more things to say."

Conclusion

After evaluating numerous document management solutions throughout his career, Christopher Welsh's assessment is unequivocal:

"Supio  is the superior AI for personal injury law firms."

For solo practitioners and small firms drowning in documentation, Supio offers a lifeline—transforming overwhelming information burdens into accessible, actionable insights that strengthen client representation while saving precious time and resources.