Personal injury startup Supio announced the launch of the next generation of its Document Intelligence platform, which includes several new AI-powered tools that will be available in beta to select customers starting Wednesday. The updated platform will be generally available later this spring.
The launch of the new AI tools comes roughly eight months after Supio announced that it received $25 million in Series A funding led by Sapphire Ventures. The funding has since been used to expand the startup’s staff, including its engineering team, according to Supio’s vice president of product management Pamela Wickersham.
“We have added a lot of staff members, a lot of engineering added to the product in UX. … I think you're seeing that change with a lot of the products we're announcing, but that's a huge investment area for us,” Wickersham told Legaltech News.
What it is: Document Intelligence’s new tools include Case Signals, Case Economics, Drafting Suite and APIs and Connectors, which all aim to help streamline case management for plaintiffs’ law firms.
One of the tools, Case Signals, sifts through and scans medical documentation, like bills, for inconsistencies and errors, such as misdiagnoses, and tracks new documents that are added to the case.
In addition to finding possible misdiagnoses, Case Signals can also help personal injury lawyers identify undiagnosed injuries as it scans case documents.
“We're trying to create this actionable list for you to go get that complete picture of your case … and we're also trying to flag all of the related injuries and potentially undiagnosed injuries,” Wickersham said. “If we're finding these potentially undiagnosed injuries, that's a way for [lawyers] to say there might be some additional treatment that the client needs to go get.”
In addition, Supio’s Case Economics uses AI to analyze, organize and filter medical bills which can be one of the more tedious aspects of managing personal injury cases.
Other tools such as Supio’s Drafting Suite allows users to draft demand letters through chatting with the platform’s AI or using existing firm templates. Using APIs and Connectors, personal injury lawyers can also connect Document Intelligence with their own case management provider for a cohesive view of their case data.
Why it’s Needed: Supio developed these tools after observing what customers were already using on the platform as well as taking into account what AI capabilities worked best for personal injury cases.
“We become the document intelligence platform, not only just being able to understand and extract information from documents but helping you create documents felt like a really natural fit,” Wickersham said.
Under the Hood: Wickersham said that Supio’s platform and the tools within it use a variety of language models (LLMs), and the company isn’t tied to one particular model.
“We actually have built Supio in a way that's plug and play. … We do still have some of our own prompt engineering and sort of very specialized LLMs that sit on top of that, but we're really leaning into what's best in the market,” she said. “We think, if you spend all your time creating your own model, that you're obsolete a day later.”
Competition: While there are other personal injury startups such as EvenUp and Eve that provide users with similar AI-powered capabilities, Wickersham noted that Supio looks to stand out by focusing on what its specific customers are looking for. The company also is considering branching out to other markets.
“We talk about workers' compensation and social security, I think we just scratched the surface with some of the mass tort work that we're doing, and so we're also making a lot of investments into expanding into different types of law that are very medical record and medical billing-heavy so that we're not going away for our core competencies, but just finding other ways to leverage that data to help more people,” she said.